Support
Found a bug, or need help with a game or a purchase? Here's how to reach us.
Bug Reports
If you find an issue, please send us a short description along with any screenshots, logs, or error messages:
- Discord:
#bug-reports - Email: pointcastle@castlepoint.click
Refunds and Purchases
Purchases of our commercial titles are handled by third-party stores such as Steam and itch.io, and refunds follow each store's policy. For refund requests, please contact that store's support.
Contact Support
You can reach us here:
- Discord:
#support - Email: pointcastle@castlepoint.click
Please allow 2 to 3 business days for a reply.